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| About Plan B
Management |
Pbmss, llc dba PLAN B Management is an independently owned business which has extensive geographic coverage nationwide with offices in Northern and Southern California. We have over 100 years of combined experience in the
industry. Our client base has been established through the delivery of effective solutions, and is maintained with responsive and professional client services.
Plan B Management provides a broad range of Meeting and Event Planning, Management & Support services to the world's leading corporations, associations, non-profit
organizations,
businesses and government entities.
Plan B Mgmt, act as an extension to your team by providing professional planning solutions, leadership, strategic vision, and the resources you need to make projects seamless from concept to completion. We combine in-house planning specialists with web-based technology components to give our clients sound planning services. These include: Certified Meeting & Event Planning Professionals, Certified Wedding Planners, Executive Travel Directors/On-Site Meeting Managers, Destination Management Services, Special Projects & Support Services, Emergency Support Staff and our newest product the ‘planners toolkit’.
Plan B Mgmt realizes continued growth through a focus on producing seamless, quality projects and finding solutions for clients’ problems or requirements for their business improvement. Our clients benefit as we expand our competencies and invest in the latest software, education, technology and in our community.
Plan B Mgmt strengths are underpinned by a sound infrastructure, highly skilled experienced workforce, a diverse range of quality solutions and a reputation for service excellence.
Our Prime Directive - Create Superior Value
Our Goal - Exceed expectations
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| Planners’ toolkit |
Plan B Management do more than coordinate and plan your event, we develop sound solutions for the future. In the hospitality industry one size does not fit all, which is why we offer solutions on all levels whether you need a
for a one day event or a
to handle your entire event we have options that will certainly suite your needs.
At the end of each full-service project you'll receive a ‘do it yourself planners toolkit’. Based on the methodological approach and step by step planning this document will provide a formal history of the entire project catered specifically for you or your organization.
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| Mission Statement |
Your vision is our mission, whether you want to attract new members, increase sales, improve morale or just obtain higher visibility. Our Performance Driven, Project Oriented culture is passionately committed to exceeding clients’ expectations while providing exceptional Meeting and Event planning solutions. Our prime directive is to create superior value for our clients, employees, community and stakeholders.
Our Prime Directive - Create Superior Value
Our Goal - Exceed expectations
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| Our Staff |
Our staff is comprised of Certified Meeting & Event Planning Professionals, Certified Wedding Planners and Executive Travel Directors with an average of 15-25 years experience. Our personnel are well-versed with additional training in areas of government, production, rescue operations, Accepted Practice Exchange (A.P.E.X), and critical incident management. The specific training in addition to experience is what separates Plan B Mgmt Professionals from others.
Our Travel Directors are professional, courteous, physically fit and reliable. Plan B
Management has high standards in personnel selection, backgrounds and testing procedures. We pride ourselves on the quality of all our staff. All staff joining our team must show outstanding abilities in client care, exceptional problem solving capabilities and adaptability. With references and a minimum 10 year work history all new employees are required to pass a rigorous company exam before becoming employed by Plan B
Management
Finally all staff must adhere to or core values and mission; Performance Driven. Project Oriented.
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| Plan B Philosophy |
We believe in the highest quality of service for all or our clients. Our clients are our greatest asset and we are dedicated to serving your needs.
Our Prime Directive - Create Superior Value
Our Goal - Exceed expectations
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| Brand Values/Promotion |
Plan B Mgmt uses a highly motivated team of individuals to promote the company directly to its customers. Owing to the nature of the business, the company has many opportunities for such direct contacts when it conducts on-site surveys and assessments of companies’. Plan B Mgmt also offers added value services to customers. For example, the company runs educational seminars, publishes newsletters and guides to help keep customers informed of any legislative, travel changes that could affect their organization. Plan B
Management has a broad client base, and recognizes the importance of customer satisfaction, which is why it places customer service at the heart of the business. Finally, Plan B Mgmt brand is always physically represented on all products in order to actively reinforce the brand’s values.
Trust, integrity, strength are the core values embedded in Plan B
Management
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| Recent Developments |
Plan B Mgmt website: has undergone significant developments in terms of usage and functionality, visitors to the site can expect to be inundated with lots of information and resources.
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| Product Services |
Plan B Management has established an excellent corporate reputation. Our services are used at the highest levels in private businesses, government, production, as well as in industrial and commercial companies.
Plan B Mgmt offers a broad range of Planning, Management & Support Services. Specializing in Certified Meeting & Event Planning Professionals, Certified Wedding Planners, Executive Travel Directors/On-Site Meeting Managers, Destination Management Services, Special Projects & Support Services, Emergency Support Staff and our newest product the ‘ the planners toolkit’. It is Plan B Mgmt ability to integrate these services and offer tailored, total solutions that makes it unique.
Our proposals are always complete with computer generated
layouts, line-item quotes, and exacting timelines.
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| The Market |
The current state of the hospitality market is highly fragmented and fiercely competitive. Businesses are often looking to consolidate suppliers, and prefer to select companies that can offer an extended range of services and products. Total capability companies like Plan B Mgmt; find such conditions ideal for growth. Plan B Mgmt realizes continued growth in the market through a focus on producing seamless, quality projects and finding solutions for clients’ problems or requirements for their business improvement.
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| Clients |
Plan B Management is the realization of years of hard work and experience. Our seniority allows us to anticipate and correct problems long before they suffice. Organizations that have benefited from our services experience remarkable results.
Bill Graham Production
Labyrinth Entertainment
United State Navy
CA-NAACP
Concord Pavilion
California Conservation Corp
Apple Computer
A.C. Public Affairs
Bay Area Productions
Network Associates
Kingdom Travelers
Sacramento-NAACP
Habitat for Humanity
California State Fair
Mountain View Amphitheatre
Al Heiman
Our proposals are always complete with computer generated
layouts, line-item quotes, and exacting timelines.
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| Testimonials |
We have completed many innovative planning, management and support solutions and believe that there is no better business referral than that given by a satisfied client.
It is rare to work with a planner that is a true partner to both her client and the Hotel. Our organization hosts countless conferences, conventions and events annually and I can say that, without question, Dee Sims is one of the best.
I see Dee’s clientele benefiting in several ways. She truly understands what is required to create and execute a flawless, turn key meeting. I believe her experience in the hospitality and meeting planning industries, her understanding of the finer points of how a hotel works and what points are negotiable, her strong commitment to customer care, her unwavering adherence to budgetary guidelines, and the professional way she conducts her business, allow Dee to maximize her client’s
budget while providing a level of personal service that the larger incentive
houses and other third party meeting planning companies I have worked with through
the years simply cannot match.
I am pleased to give Plan B Mgmt the highest recommendation possible and welcome you to contact me with any questions or additional references that I can provide.
Catherine Henry
Executive Board
CA-NAACP
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We would like to thank you for all of your assistance. Your coordination, professionalism and flexibility to adapt to our needs, contributed greatly to the success of our conference. We appreciate your willingness to go above and beyond our expectations. You are Number 1 Professionals!
Carolyn Williams
Bill Grahams Presents
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I have been in business for close to 20 years and I have never been better served than by Plan B
Management I can’t express enough how pleased I and my client was with the level of professionalism, courteous and attentive service that we received.
Lionel Bea
President
Bay Area Productions
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THANK YOU, Dee; I really appreciate your 'going the extra mile'. I'm not so sure that we have been a pleasant client dragging everything to the last minute.... but in our business, that's often how it is. Dealing with non-profits, I'm sure you know what I am talking about :) I look forward to hearing feedback from the show, and wish you good luck with everything. Thanks again.
Lindsey Sparks
Executive Board
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It was certainly a pleasure working with all of you despite some of the small things that went wrong. You were able to come up with some great solutions and I would certainly welcome the opportunity to work with you again. Thanks again for the very professional way in which Plan B Mgmt handled our convention.
Johnny Robertson,
Habitat for Humanities
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We were both impressed with the way you took our embryonic wedding ideas and turned them into reality. In addition to this you managed all the pain and stress away from running and arranging such a huge event. We’re pleased with all you’ve done.
Kathy & James Hart,
Happy newlyweds
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Thank you Dee for all your hard work and efforts and wishing you lots of success in the future with Plan B
Management
Angela Bradshaw
Vice-President
Keenan and Associates
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Thanks very much it was a excellent event that caught the imagination of the audience and you could tell by the buzz in the room that everyone enjoyed it. I would have no hesitation in using your services again and indeed recommending you to others.
David Nellany
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Our executive board has always been anti-entertainment, for these events. This year due to the location Our President and I managed to get them to agree on The Murder Mystery evening. What a success! Everyone said 'it was an evening to remember', even the hotel staff. Thanks again for your very professional and helpful approach, it was much appreciated.
Jennifer Steele
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Just wanted to say a huge thank you to you and your team. The whole weekend was fantastic and went extremely well. When I arrived at work today, staff are still talking about the weekend - which is always a good sign!
Once again many thanks and I look forward to working with you again in the future.
Erin Lee
Labyrinth Entertainment
President
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| Business Opportunities |
Plan B Management is always looking for new opportunities to expand and challenge the company. Feel free to contact us with ideas and suggestions for new websites and services you believe we could offer, as well as partnership proposals. We are most interested in products or services that are unique, that may benefit our valuable clientele, and that are related to the event, meeting, or hospitality industry.
Our proposals are always complete with computer generated
layouts, line-item quotes, and exacting timelines.
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| Featured Events |
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| Did you know..? |
Disasters Happens
Even after the wake-up calls of terrorism, earthquake, wildfire, and
hurricanes, 79% of American small businesses still do not have a
disaster plan in place, according to a new study from the
International Profit Associates Small Business Research Board.
Countless studies support this fact: Businesses with a plan are apt to stay in business after a disaster while businesses without a plan tend to close shop. Plan B
Management want to help you stay in business.
Get your Free Disaster Planning Toolkit today.
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